About Alexandra
Hands-on technical work,
organized delivery.
As a senior technician and project manager at a managed service provider, Alexandra McKinnon brings technical troubleshooting and disciplined delivery together—moving complex work from uncertainty to a clear, documented resolution.
Her approach centers on practical solutions, direct stakeholder communication, and systems that remain understandable after the project is complete.
- Technical operations
- Systems administration · Technical troubleshooting · MSP service delivery · Process improvement
- Project delivery
- Project coordination · Stakeholder communication · Technical escalation · Team enablement
- Security focus
- Microsoft 365 security · Email authentication · Incident analysis · Continued cybersecurity study