About Alexandra

Hands-on technical work,
organized delivery.

As a senior technician and project manager at a managed service provider, Alexandra McKinnon brings technical troubleshooting and disciplined delivery together—moving complex work from uncertainty to a clear, documented resolution.

Her approach centers on practical solutions, direct stakeholder communication, and systems that remain understandable after the project is complete.

Technical operations
Systems administration · Technical troubleshooting · MSP service delivery · Process improvement
Project delivery
Project coordination · Stakeholder communication · Technical escalation · Team enablement
Security focus
Microsoft 365 security · Email authentication · Incident analysis · Continued cybersecurity study